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Worksoft Browser Extensions: The Ultimate Guide For Worksoft Users

Introduction

When automating web applications with Worksoft, browser extensions are very important. Worksoft Browser Extensions allow communication between Worksoft products and supported web browsers. This makes it possible for automation tools to find web elements, record user actions, and run automated processes effectively. 

This guide will explain the available Worksoft browser extensions, why they are necessary, and how to set them up correctly.

Why are Worksoft Browser Extensions required?

Worksoft Browser Extensions are add-ons that enable communication between Worksoft products and modern web browsers such as:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox

These extensions provide the connection Worksoft needs to find browser objects, interact with web applications, capture user actions, and perform automation tasks. Without the proper browser extension, Worksoft cannot effectively communicate with or automate web applications running in these browsers.

What are available Worksoft browser Extensions

Worksoft provides two browser extensions to support its web-based automation and process capture capabilities:

  • Worksoft Automation Extension for Certify
  • Worksoft Automation Extension for Capture

Each extension serves a specific purpose within the Worksoft ecosystem.

Worksoft Automation Extension for Certify

The Worksoft Automation Extension for Certify allows communication between Worksoft Certify and supported web browsers.

With this extension installed and enabled, Worksoft Certify can:

  • Identify and interact with web controls and elements
  • Record user actions within web applications
  • Execute automated test scripts
  • Support reliable browser-based test automation

This extension is essential for testing web applications through Worksoft Certify.

Worksoft Automation Extension for Capture

The Worksoft Automation Extension for Capture allows Worksoft Capture to interact with web browsers and collect user activity data.

Key capabilities include:

  • Capturing user interactions within web applications
  • Recognizing and mapping web elements
  • Recording business processes
  • Gathering metadata for process documentation
  • Supporting automation creation and process intelligence initiatives

The extension acts as a bridge between the browser and the Worksoft Capture platform.

Why are Worksoft browser extensions not required for Internet Explorer?

Unlike modern browsers, Internet Explorer (IE) does not require a Worksoft browser extension for automation.

Internet Explorer was built on Microsoft’s Component Object Model (COM) architecture. This allows applications like Worksoft to communicate directly with the browser through native interfaces.

Because of this direct integration capability:

  • Worksoft can interact with Internet Explorer without additional browser extensions.
  • Web elements can be identified and automated through native browser interfaces.
  • No separate extension installation is required.

This is one of the key differences between Internet Explorer and modern browsers like Chrome, Edge, and Firefox, which need extensions to enable automation.

Steps to install Worksoft Browser Extensions

The installation process varies slightly depending on the browser being used. In the following sections, we’ll walk through the step-by-step setup for each supported browser.

Note: For Chromium-based browsers, browser extensions are installed using .crx files. Therefore, the .crx extension package is used to install Worksoft Browser Extensions in both Google Chrome and Microsoft Edge.

Setting up Worksoft Browser Extensions in Google Chrome

The following instructions explain how to install and enable the Worksoft Browser Extension in Google Chrome.

Adding Certify extension in Chrome

  1. Navigate to the Worksoft installation directory and locate the Certify Browser Extension.
 Worksoft installation folder showing the Certify browser extension .crx file
Find the Certify extension (.crx) in the Worksoft installation directory.

    2. Open Google Chrome and navigate to the Extensions page (chrome://extensions).

    Worksoft installation folder showing the Capture browser extension .crx file
    Find the Capture extension (.crx) in the Worksoft installation directory.
    Chrome Extensions page at chrome://extensions with Developer mode 
  turned off.
    The Chrome Extensions page before Developer mode is enabled.

    3. Enable Developer Mode.

    Chrome Extensions page with the Developer mode toggle switched on 
  and highlighted in the top-right corner.
    Turn on Developer mode in the top-right corner of the Extensions page.

    4. Drag and drop the Certify extension file (.crx) onto the Extensions page.

    Worksoft installation folder showing the Certify browser extension .crx file
    Drag the Certify .crx file onto the Chrome Extensions page.

    5. Confirm the installation when prompted.

    Chrome confirmation dialog asking to add "Worksoft Automation     
  Extension For Certify" with the Add extension button highlighted.
    Click Add extension to confirm the Certify installation.

    6. Verify that the extension is enabled.

    Chrome notification confirming "Worksoft Automation Extension For 
  Certify has been added to Chrome", with the extension card shown on the Extensions page.
    Chrome confirms the Certify extension has been added.

    Adding Capture extension in Chrome

    1. Navigate to the Worksoft installation directory and locate the Capture Browser Extension.
    Windows File Explorer showing the Worksoft Business Capture HTML  
  folder with "Worksoft Automation Extension For Capture.crx" highlighted.
    Find the Capture extension (.crx) in the Worksoft installation folder.

    2. Open Microsoft Edge and navigate to the Extensions page (edge://extensions).

    Microsoft Edge menu open with Extensions expanded and the "Manage extensions" option highlighted.
    Open the Edge menu and select Extensions > Manage extensions.
    Microsoft Edge Extensions page at edge://extensions with Developer
  mode turned off in the left panel.
    The Edge Extensions page before Developer mode is enabled.

    3. Enable Developer Mode

    Edge Extensions page with the Developer mode toggle switched on   
  and highlighted in the left panel.
    Turn on Developer mode in the bottom-left of the Extensions page.

    4. Drag and drop the Certify extension file (.crx) onto the Extensions page.

    Worksoft installation folder showing the Certify browser extension .crx file
    Drag the Certify .crx file onto the Edge Extensions page.

    5. Confirm the installation when prompted.

     Edge confirmation dialog asking to add "Worksoft Automation       
  Extension For Certify" to Microsoft Edge with the Add extension button highlighted.
    Click Add extension to confirm the Certify installation.

    6. Verify that the extension is enabled.

    Edge notification confirming "Worksoft Automation Extension For   
  Certify is now installed", with the extension listed and enabled.
    Edge confirms the Certify extension is installed.

    Adding Capture extension in Edge

    1. Navigate to the Worksoft installation directory and locate the Capture Browser Extension.
    Windows File Explorer showing the Worksoft Business Capture HTML folder with "Worksoft Automation Extension For Capture.crx" highlighted.
    Locate the Capture Browser Extension.

    2. Open the Edge Extensions page.

    Note: Developer Mode has been already enabled, as it was configured during the addition of the Certify extension.

    Edge Extensions page with Developer mode already on and the     Certify extension listed.
    Developer mode is already on from the Certify installation.

    3. Drag and drop the Capture extension file (.crx) onto the page.

    Windows File Explorer showing the Worksoft Business Capture HTML folder with "Worksoft Automation Extension For Capture.crx" highlighted.
    Drag the Capture .crx file onto the Edge Extensions page.

    4. Confirm the installation when prompted.

    Edge confirmation dialog asking to add "Worksoft Automation       
  Extension For Capture" to Microsoft Edge with the Add extension button highlighted.
    Click Add extension to confirm the Capture installation.

    5. Verify that the extension is enabled.

    Edge notification confirming "Worksoft Automation Extension For   
  Capture is now installed", with both Worksoft extensions listed and enabled.
    Edge confirms the Capture extension is installed.

    Setting up Worksoft Browser Extensions in Mozilla Firefox

    The following instructions explain how to install and enable the Worksoft Browser Extension in Mozilla Firefox.

    Adding Certify extension in Firefox

    1. Navigate to the Worksoft installation directory and locate the Certify Browser Extension.
    Windows File Explorer showing the Worksoft Certify HTML folder with "Worksoft Automation Extension For Certify.xpi" highlighted.
    Find the Certify extension (.xpi) in the Worksoft installation folder.

    2. Open the Firefox Extensions page.

    Mozilla Firefox menu open with the "Extensions and Themes" option highlighted
    Open the Firefox menu and select Extensions and Themes.
    Firefox Add-ons Manager at about:addons showing the Manage Your   
  Extensions page with recommended extensions.
    The Firefox Add-ons Manager, where you drop the .xpi file.

    3. Drag and drop the Certify extension file (.xpi) into Firefox.

    Windows File Explorer showing the Worksoft Certify HTML folder with "Worksoft Automation Extension For Certify.xpi" highlighted.
    Drag the Certify .xpi file into Firefox.

    4. Confirm allow extension to run in private window and the installation when prompted.

    Firefox prompt to add "Worksoft Automation Extension For Certify" 
  with "Allow extension to run in private windows" checked and the Add button highlighted.
    Allow the extension in private windows, then click Add.

    5. Verify that the extension is enabled.

    Firefox notification confirming "Worksoft Automation Extension For
  Certify was added", with the extension listed under Enabled.
    Firefox confirms the Certify extension was added.

    Adding Capture extension in Firefox

    1. Navigate to the Worksoft installation directory and locate the Capture Browser Extension.
    Windows File Explorer showing the Worksoft Business Capture HTML  
  folder with "Worksoft Automation Extension For Capture.xpi" highlighted.
    Find the Capture extension (.xpi) in the Worksoft installation folder.

    2. Open the Firefox Extensions page.

    Mozilla Firefox menu open with the "Extensions and Themes" option highlighted
    Open the Firefox menu and select Extensions and Themes.
    Firefox Add-ons Manager showing the Certify extension already     
  enabled, ready for the Capture extension to be added.
    Return to the Add-ons Manager to add the Capture extension.

    3. Drag and drop the Capture extension file (.xpi) into Firefox.

    Windows File Explorer showing the Worksoft Business Capture HTML folder with "Worksoft Automation Extension For Capture.xpi" highlighted.
    Drag the Capture .xpi file into Firefox.

    4. Confirm allow extension to run in private window and the installation when prompted.

    Firefox prompt to add "Worksoft Automation Extension For Capture" 
  with "Allow extension to run in private windows" checked and the Add button 
  highlighted.
    Allow the extension in private windows, then click Add.

    5. Verify that the extension is enabled.

     Firefox notification confirming "Worksoft Automation Extension For
  Capture was added", with both Worksoft extensions listed under Enabled.
    Firefox confirms the Capture extension was added.

    Configure Worksoft Certify extension

    The Certify extension can be configured from the Chrome Extension Details page. The same settings are available for the Capture extension as well. While the user interface may vary slightly between browsers, the configuration options are generally the same.

    Chrome extension details page for Worksoft Automation Extension   
  For Certify with Site access, Site settings, Pin to toolbar, Allow in       
  Incognito, Allow access to file URLs, and Collect errors highlighted.
    Configuration options on the Certify extension Details page.

    Site Access: The Site Access setting controls which websites the extension can access and interact with. Users can choose from the following options:

    • On click – The extension runs only when the user clicks the extension icon.
    • On specific sites – The extension is allowed to work only on selected websites.
    • On all sites – The extension can access all websites visited by the user.

    Site Settings: The Site Settings option allows users to manage the permissions granted to the extension for a particular website. This helps control what actions the extension can perform on that site.

    Chrome Settings page showing site permissions for Worksoft        
  Automation Extension For Certify, including Location, Camera, Microphone,   
  and JavaScript.
    Manage the permissions granted to the Certify extension.

    Pin to Toolbar: When Pin to Toolbar is enabled, the extension icon appears in the browser’s Extensions toolbar. This makes it easy to check whether the Certify extension is active on a website.

    Note: This feature is available only in Google Chrome.

    If the extension icon appears inactive, the Certify extension is not currently accessing the website.

    Chrome toolbar with the pinned Worksoft extension icons           
  highlighted and shown greyed out (inactive).
    A greyed-out icon means the extension is not accessing the current site.

    If the extension icon appears active, the Certify extension is accessing the website.

     Chrome toolbar on a web application login page with the pinned    
  Worksoft extension icons highlighted and shown in color (active).
    A colored icon means the extension is accessing the current site.

    Allow in Incognito: Enabling Allow in Incognito lets the extension work on websites opened in an Incognito window. If this option is disabled, the extension will not be able to access websites opened in Incognito mode.

    In some browsers, this option is called Allow in Private Window.

    Note: In Mozilla Firefox, this feature can be opted while installing extension.

    Allow access to file URLs: This setting allows the extension to work with local files opened in the browser using the file:// protocol.

    For example, if a user opens a local HTML file stored on their computer, the extension can interact with that file. It can perform tasks like reading content, making changes, or executing automation steps. This option is useful when automation scenarios involve locally stored files.

    Collect errors: The Collect Errors option helps improve the extension by allowing Chrome to collect diagnostic information when issues occur.

    This information may include:

    • Extension crashes
    • Runtime exceptions
    • Performance-related issues
    • Other diagnostic details

    The collected information helps developers identify problems quickly and improve the stability and reliability of the extension.

    How to check if extensions are enabled in a browser

    There are two ways to check if extensions are enabled in a browser.

    1. Open Extensions page in the browser and see if the extensions are enabled.

    Chrome Extensions page with the toggles for the Worksoft Certify  
  and Capture extensions highlighted and turned on.
    Check that both Worksoft extension toggles are on.

    2. If the extension icon appears inactive, the Certify extension is not currently accessing the website.

    Chrome toolbar with the pinned Worksoft extension icons highlighted and shown greyed out (inactive).
    A greyed-out icon means the extension is not accessing the current site.

    If the extension icon appears active, the Certify extension is accessing the website.

    Chrome toolbar on a web application login page with the pinned Worksoft extension icons highlighted and shown in color (active).
    A colored icon means the extension is accessing the current site.

    Conclusion

    Worksoft Browser Extensions are essential for enabling browser-based automation and process capture in modern web browsers. Whether you are using Worksoft Certify for test automation or Worksoft Capture for process discovery, installing the appropriate browser extension ensures seamless communication between Worksoft and your browser.

    By following the installation steps outlined in this guide, you can quickly configure Chrome, Edge, or Firefox and prepare your Worksoft environment for reliable automation and process capture.

    Nithish Reddy

    Automation Engineer with good experience in Automation Testing, specializing in Worksoft Connective Automation Platform and SAP modules including SD, TM, YM, Fiori, and HANA. Proficient in designing and executing automated test cases, defect tracking, and performance testing. Experienced in stakeholder collaboration and delivering high-quality automation solutions.